Please use the form below to report a missed bin. Please do so within two days of the missed bin in order for us to return for collection.
When you report a missed bin, we will:
- investigate the reason for the missed bin
- empty your bin by the end of the next working day or
- we will call you with an update by the end of the next working day
- Check our Disruption to bin collection service page to see if your road is affected.
- Have you checked your bin collection day? You can Check your bin day by entering your postcode.
- Was your bin on the boundary of the property by 6am?
- Was your bin too full? Bins with excess waste will not be collected. The lid of the bins must be fully closed.